Impact Management Review
SROI
To measure & compare

SROI

Monetize social value and calculate “how much social value per yen invested.”

Overview

SROI (Social Return on Investment) is a framework that monetizes the social, environmental, and economic value created by a business or program and expresses it as a ratio to the amount invested—e.g., “one yen of investment created three yen of social value (SROI ratio 3:1).” Applying the concept of financial ROI to social value, it is used to compare different programs and to inform social-investment decisions.

When to use it

  • When you want to explain social/environmental value in financial figures
  • When comparing the impact of multiple social programs or businesses
  • When building evidence for accountability to government, foundations, and investors
  • When quantitatively evaluating the social costs and benefits of a business

How to use it

1
Set the scope

Clarify the business, period, and stakeholders to be analyzed.

2
Map the outcomes

Identify the outcomes for each stakeholder and organize the direction and nature of the change.

3
Set financial proxies

Select and set proxy indicators to monetize social value (e.g., one year of healthy life extension = ¥X).

4
Apply adjustment factors

Adjust outcome value for deadweight, displacement, attribution, and drop-off.

5
Calculate and interpret the SROI ratio

Compute “total social value ÷ total investment” and verify the result with sensitivity analysis.

Pros

  • ·Expresses social value in money, giving it persuasive power in management meetings and investor briefings
  • ·Integrates different kinds of social value (environment, health, education) into a single number
  • ·The SROI ratio makes the “cost-effectiveness” of social programs intuitive

Cautions

  • ·Setting financial proxies is prone to subjectivity, raising questions about the reliability of the numbers
  • ·The calculation process is complex and requires expertise and considerable effort
  • ·There is criticism and ethical debate about monetizing social value itself

Use cases

The U.K. government uses SROI evaluation to inform budget allocation for social-investment programs
Social enterprises prepare SROI reports as materials to explain to impact investors
Local governments adopt it for cost-effectiveness evaluation of welfare and healthcare programs